FAQ's
What is required to have a Towbar installed at my home or workplace?
We need a space close to your vehicle that is in a safe working environment with low vehicle movement, so we can park our work vehicle and access our tools. On rainy days, we request Shelter (Garage, Carport or Workshop, etc) for the rear half of your vehicle. This protects both your vehicle and our installers from the elements.
Can I come to you?
Yes, we have a workshop in Mitchell where you can drop your vehicle off to have the towbar fitted.
Do you require power?
No all of our vehicles are self-sufficient and do not require access to power.
What method of payment do you accept?
All of our towbar fitters carry mobile eftpos machines and payment can be made via cash, card including Visa, MasterCard or AMEX.
What is a Standard Towbar?
Most cars have standard towbars designed for them. They are the style that has a traditional goose neck shaped tongue that comes up from the bottom of the rear bumper bar. The tongue of the towbar is held on via 2 bolts and is removable with tools.
What is a hitch receiver towbar?
Hitch receiver towbars are characterised by their “Slide-in” ball mount (tongue). The ball mount is held into the towbar with a high tensile pin and retaining clip. This enables the ball mount to be removed from the Towbar without the need for tools. Hitch receiver towbars are also useful to people with small garage spaces, as the ball mount can be removed when not in use and also eliminates the chance of hitting your shin on the tongue of the towbar.
Will Installing a Towbar void my Vehicle Warranty?
Not at all many of the local Canberra motor vehicle traders utilised our services to fit their towbars. As long as you stay within your vehicles maximum towing capacity (check your vehicles handbook for specific towing capacity), and your vehicles manufacturers requirements for wiring components then you are always covered by your Vehicle Manufacturer’s Warranty. In addition, all our Towbars come with a Lifetime Warranty of their own which endures for all the time that you own that Motor Vehicle.
What is an ECU (Electronic Control Unit)?
Electrical systems in modern motor vehicles are becoming increasingly more complex. Many vehicles have a limited amount of current available for powering trailer lighting circuits. If the vehicles circuits are overloaded by the trailer lighting circuit, vehicle fuses can fail and potential damage to the vehicles wiring can occur.
While most trailers have a small number of lights on them, we are seeing many trailers with additional lighting setups. Such as side lights and side indicators. The ECU allows any vehicle that you are towing, to be towed without concern about drawing too much power from the vehicles lighting circuits.
Do I need an Electronic Brake Controller?
By law anything you are towing that exceeds a gross weight of 750kg requires a braking system. Some trailers or caravans have a manual braking system and some have electric braking systems. If what you are towing has an electric braking system then you will require an electronic brake controller to be fitted to your vehicle to manage the brakes on what you are towing.
What is a Weight Distribution System?
Sometimes the weight of what you are towing pushes the rear of your vehicle down. A weight distribution system helps lift the rear of your vehicle up levelling the load you are towing with your vehicle. This assists the vehicle to have better balance and steering when you are towing. It can also help reduce excessive tyre and brake wear.